Facilities are top-notched, staffs are accomodating for early check-in upon room availability
Linh
september 2024
We loved it the minute we came to the front desk!Your duty manager Trang made us feel so welcome and explained everything with her amazing English! She offered us a better room, which we love and appreciate the great view! Trang also arranges a car for us to travel to our next destination! She made us feel so welcome! Thank you so much Trang! You are amazing! We love our room, everything there is perfect! Love the big bathroom with a big bathtub! There are lots of places to eat just 10 min away !
Ola
januari 2025
It’s a beautiful hotel. Staff is so friendly and helpful, which is the most important thing about a hotel stay (at a 4 star and above level - cleanliness should be a given). The rooms were spacious and the views were great - stayed on the 10th floor. Get the breakfast package! Well worth it. The restaurant manager, Pham Thi Huyen, and her staff are wonderful! The whole experience has made me start to switch travel plans from Marriott/Hilton to Wyndham hotels. I hope all of their other 5-star hotels are just as good.
Thi
januari 2025
The hotel is nice, good location, very spacious parking area. Room is quite big and well set-up. The lobby is clean and beautiful. Room’s amenities are good and clean. Staff at restaurant is nice and friendly. I could manage to get good prices with booking.com.
Thị
september 2024
We had a room in 18th floor with bay view and balcony. Room was very spacious, bed comfortable. Full service. Good breakfast. There are 2 pools, but they are small and crowded with kids, so cant relax. Very close to cruise port, less than 15 min walking, we went there right after Ha Long bay cruise. We wanted to go to the other part of the city over the bridge to the seafood restaurant, but taxi driver was very kind and showed us wonderful place near by. Also not far away there is public beach with lots of action in the evening, and calm place in the morning and afternoon. There are wc and showers, beach bars.
Mindaugas
juni 2024
Everything about the hotel from check in to check out was excellent. Staff were very friendly, kept us informed about our room and we were able to check in early. Our room was of great standard and beds were very comfortable. There are many great options for breakfast and everything was really delicious. Staff in the restaurant were constantly checking on us throughout breakfast and were offering us different options. We were made feel very welcome and had a very pleasant stay.
Anna
januari 2024
I spent 2 nights here. Wonderful location if you want some quiet and peace to yourself after the hustle bustle of HCMC & Hanoi. Awesome view of the bay and the Bai Chay bridge. The town is pretty quiet so nothing much to do except admire the view and maybe take a stroll around. I had booked the junior suite so had excellent views and on request they even changed my room to the other corner as I personally preferred more of the bay view.
Rajeshwari
januari 2025
The room was great!! It was a very large room and a huge bath tub, very spacious. We had a room with no view. The restaurant staff were extremely helpful and friendly. They made sure that we were comfortable and recommended great dishes for us to try. The food was lovely!
Kiren
februari 2024
Beautiful hotel with amazing views in a great location. Staff were excellent, even though some of them seemed a bit new. The pools and gym were excellent and well equipped. The food was amazing and a great choice for breakfast and dinner.
Haydn
maart 2024
The hotel is in a great location. From the higher floors facing the road you get magnificent views of the Ha Long bay, sun world and the gorgeous bridge. The staff here are amazing and go the extra length to make your stay better and comfortable. We visited on the weekdays following a very busy weekend so we were fortunately upgraded to a suite which was big, clean and very comfortable. The hotel is big and spacious and decent in terms of cleaning. The breakfast buffet was big and fresh but little to no vegetarian options. The restaurant staff went out of their way to make vegetarian options for us. It was a great experience for us personally and we hope the hotel recovers from the aftermath of Covid soon, cause the impact is visible and it's no one's fault so be kind to everyone.
Suman
mei 2022